I wrote to them detailing your situation, with screenshots of the e-mail and refund amount of money attachted, but only obtained an automatic reply, declaring that the refund of €0,four was final Which the case was shut. No explanation in any way. The discrepancy is over and above comprehension and related issues occurred to my other returned items also.
Mechanically charging future clients and locking them in for your weekly membership without the need of even matching them which has a therapist is a bad glimpse. It absolutely was clear the buy or precedence for BetterHelp was to have my funds initially and after that provide treatment later on. I was charged devoid of even having an Preliminary discussion or session and had to trace obtaining my refund for several times. I quickly cancelled my membership the moment I realized I had been charged While the website indicated BetterHelp wouldn’t charge until I used to be matched and had a session. So how exactly does BetterHelp not notice the psychological vulnerability of individuals who are signing up for this service? To prematurely cost with no even owning an Preliminary therapy session suggests BetterHelp is mainly a company focused on maximizing revenue rather than a provider concerned about the mental welfare of its patients.
I'm a therapist myself and know how hard it may be to plan therapy like a Doing the job adult.
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My want was satisfied largely Using the therapist. Many others may perhaps find interaction by text and several much more group sessions and lectures beneficial also. The ideas copyright Reviews are a little limited to two stages, full and servicing. Betterhelp is a nice notion.
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